Terms and conditions

Terms and conditions

Orders are carefully packaged before shipping, however, they may be subject to damage by the carrier, making it necessary to investigate the causes of this by the customer and our store. Any loss of orders paid by regular mail, Espaço Selenita is not responsible for their loss.

Shipping Policy

Orders are carefully packaged before shipping, however, they may be subject to damage by the carrier, making it necessary to investigate the causes of this by the customer and our store. Any loss of orders paid by regular mail, Espaço Selenita is not responsible for their loss.

Policy Refund

Espaço Selenite refunds in full an order damaged due to poor packaging, as well as refunding the money in case of dissatisfaction with the product and upon returning it in the proper conditions as it was sent. Electronic equipment must be tested on the day of receipt, and it is not possible to return it if it is in proper working condition.

Policy Privacy Policy

Espaço Selenita undertakes not to disclose any data left by the customer on our platform. All data is confidential and used for logistical processing purposes of orders placed.